Making a purchase
Press “Add to Cart” for the item you want, then open the cart and choose “Checkout” to finalize.

Is payment safe?
Yes—our processing is 100% secure, and our internet security team ensures a safe, reliable shopping experience. ✅

When will I get my items?
We process orders within 1–3 business days and then email a shipping confirmation.

Will I get tracking?
Yes—after your purchase is complete, you’ll receive a tracking number. 📫

How much is shipping?
It depends on where the package ships from. Enter your shipping address at checkout to view the shipping fee.

If I order several items
They’re usually shipped in separate parcels. 📦➕📦

Return & exchange details
Even if washed or worn, we offer free returns:

30 days → Full refund

180 days → Store credit
After your return is processed, we’ll send a refund confirmation email. Refunds are generally issued within 10 business days of receiving your return. Due to current order volume, some delays may occur—thanks for your patience. ⏳

Regarding free gifts
If returns put your order below the promotional threshold, the free gift must be returned. Prefer to keep it without qualifying? We’ll deduct the gift’s cost from your refund or request payment. 🎁

Change/cancel after ordering
We cannot change or cancel orders once submitted. You can return items; refunds apply to the product total only (shipping is non-refundable).

More info & contact
Find more answers—See all FAQs.
Fast help: sibetoschlater815@outlook.com